Why Communication Fails

                     Why Communication Fails 

By learning about the various barriers to good communication you can be aware of, and reduce the likelihood of, ineffective interpersonal communication. (See Barriers to Communication)

Relax - When we are nervous we tend to talk more quickly and therefore less clearly.  Being tense is also evident in our body language and other non-verbal communication. Instead, try to stay calm, make eye contact and smile.  Let your confidence shine. (Learn about Non-Verbal Communication and some top tips for Dealing with Stress)

Clarify - Show an interest in the people you talk to, ask questions and seek clarification on any points that could be easily misunderstood.

Be Positive - Try to remain positive and cheerful.  People are much more likely to be drawn to you if you can maintain a positive attitude.

Empathize - Understand that other people may have different points of view. Try to see things from their perspective. You may learn something while you gain the respect and trust of others. (More on Listening Skills)

Understand Stress - Learn to recognize stress in others and yourself.  Although stress is not always bad, high levels can have a detrimental effect on the communication process. (Learn more about stress and how it affects how other perceives you.)

Learn to be Assertive - You should aim to be neither passive nor aggressive; being assertive is about expressing your feelings and beliefs in a way that others can understand and respect.  Assertiveness is fundamental to successful negotiation. (Learn more about Assertiveness)

Reflect and Improve - Think about previous conversations and other interpersonal interactions; learn from your mistakes and successes.  Always keep a positive attitude but realize that we can all always improve our communication skills. (See our article on Improving Communications Skills)